Medical insurance guide for women’s health physiotherapy and osteopathy appointments in London

Our women’s health physiotherapy and osteopathy practice is covered by most UK and international health insurances such as Axa PPP, Axa International, Bupa UK, Bupa Global and Cigna.

Axa PPP & Bupa UK

We are recognized by AXA app and Bupa UK. Patients insured with these insurances do not have to pay for any treatments with our physiotherapists or osteopaths.

Please note:

• Only AXA PPP covers osteopathy treatments
• Home visits will be covered if you have a specific home visit pre authorization and live within zones 1 or 2 in London

How to make an appointment with our French physiotherapists or osteopaths in London for patients insured with AXA PPP or Bupa

Prior calling us to make an appointment for home visit or at the clinic, please make sure you do the following:

• Call your insurer provider, AXA PPP or Bupa UK
• Let them know you need to make an appointment with ‘Excellence Physiotherapy’ and you need a pre authorization number
• Bupa UK or AXA PPP will ask you for our provider number.

For Bupa UK: 80010982

For Bupa Global: 429255

For Axa PPP & International: ZZ03606 or ZZ03607

• Make sure to check with them if you have an excess on your policy

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For more information about Axa PPP & International, Bupa UK & Bupa Global

Bupa UK & International: to book your Bupa physiotherapist appointment, click below

Axa PPP & International: to book your Axa physiotherapist appointment, click below

Axa PPP & International: to book your Axa osteopath appointment, click below

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Cigna

Our physiotherapists and osteopaths are also approved by Cigna health insurance.

To know how to book your Cigna osteopath appointment, click below

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Healix

Our physiotherapists and osteopaths are also approved by Healix health insurance.

To know how to book your Healix osteopath appointment, click below

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CFE in London

CFE is an insurance often used by French expats in London.

How to make an appointment with our French physiotherapists and osteopaths in London if you are an expat in London and are insured with CFE

CFE or ‘Caisse des Francais a l’Etranger’ generally reimburses physiotherapy and osteopathy treatments in London.

You can make a direct booking with our physiotherapist or osteopaths.

It is however always advisable to contact your provider as each insurance policy is different.

How to get your physiotherapy and osteopathy treatments reimbursed when you are a French expat in London and are insured through CFE (Caisse des Francais a l’Etranger)

In order to be reimbursed by CFE (Caisse des Francais à l’Etranger) you will need to have your CFE form filled, stamped and signed by our French physiotherapists or osteopaths when you come in for treatment. Should you forget to bring it at your appointment, you can always email us your form.

After your treatment is paid, our physiotherapists or osteopaths will send you a receipt to send with your insurance claim.

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British and international medical insurances (Allianz, April, etc.)

Making an appointment with our French physiotherapists and osteopaths in London when you are insured with a British or international medical insurance

In general, you can make a direct appointment with our physiotherapists or osteopaths. It is always advisable to contact your insurance provider to make sure you will be reimbursed, as each policy is different.

How to have physiotherapy and osteopathy treatments reimbursed if you are insured by British or international medical insurances

For all British or international medical insurances, you will need to pay for your treatments. Our physiotherapists and osteopaths will provide you with a receipt that you present to your insurance provider to get reimbursed.

In cases where you need to have insurance claim form to fill (example Allianz), please bring any form with you at your appointment and our physiotherapist or osteopath will sign and stamp it.

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Find below a list of contact for insurance providers for physiotherapy and osteopathy available in London and in the UK

ALLIANZ	+353 1 630 1301	www.allianzworldwidecare.com
APRIL UK	0800 028 0849	www.april-uk.com
AXA PPP Healthcare	0800 783 1279	www.axappphealthcare.co.uk
BCWA Healthcare	0800 294 6796	www.simplyhealth.co.uk
BUPA	0800 600 500	www.bupa.co.uk/members
CIGNA	01475 492 222	www.cigna.co.uk
Exeter Family Friendly	0300 123 3250	www.exeterfamily.co.uk
General & Medical	0800 970 9442	www.generalandmedical.com
GROUPAMA	0333 633 9002	www.groupamahealthcare.co.uk
HEALIX	0844 209 0136	www.healix.com
HSA	0800 085 0203	www.simplyhealth.co.uk
Medisure	0870 908 3393	www.medisure.co.uk
Aviva (formerly Norwich Union)	0800 056 7654	www.aviva.co.uk/health
Vitality	0800 012 1328	www.vitality.co.uk
WPA	0800 298 9588	www.wpa.org.uk
Saga	0800 015 0226	www.saga.co.uk/health-insurance